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Customer Service

Shipping Information

Delivery Methods and Times

Rate

Holiday Cutoff Dates

* Standard Delivery:

6 business days from the date we receive your order in most cases.
See Shipping &
Handling Chart
(Below)

Halloween 10/25
Thanksgiving 11/15

Personalized items require
2 additional business days.

FAST!

RUSH & TRACK DELIVERY: 2-5 business days for orders received by 11am ET on a business day. NO SATURDAY DELIVERY!

Valid in the CONTIGUOUS US ONLY. Requires phone number & street address (no PO Boxes). Excludes Personal Check Orders.

$4.99 Per Address
PLUS
Standard Shipping
& Handling

Halloween 10/25 by 11 am
Thanksgiving 11/15 by 11 am

Personalized items require
2 additional business days.

FASTER!

2–DAY DELIVERY: 2 business days for orders received by 11am ET on a business day. NO SATURDAY DELIVERY!

Valid in the CONTIGUOUS US ONLY. Requires phone number & street address (no PO Boxes).

$12.99 Per Address
PLUS
Standard Shipping
& Handling

Halloween 10/27 by 11 am
Thanksgiving 11/21 by 11 am

Personalized items require
2 additional business days.

FASTEST!

NEXT DAY DELIVERY: 1 business day for orders received by 11am ET on a business day. NO SATURDAY DELIVERY!

Valid in the CONTIGUOUS US ONLY. Requires phone number & street address (no PO Boxes).

$27.99 Per Address
PLUS
Standard Shipping
& Handling

Halloween 10/28 by 11 am
Thanksgiving 11/22 by 11 am

Personalized items require
2 additional business days.

— All Delivery Times are for IN-STOCK Products Only. —

* Allow extra time for delivery outside the 48 contiguous states (AK, HI, PR, APO/FPO and US Territories), to rural addresses and for products that the catalog states are shipped separately. A surcharge of $9.99, in addition to Standard Delivery charges, applies to shipments to AK, HI, PR, APO/FPO and US Territories. We do not ship to international addresses.

If shipping an order to more than one address, there is a charge of $3.99 for each additional address.

Special Shipping Offers

To take advantage of special shipping and handling offers in our catalogs, please enter the six-digit promotion code from the back of the catalog.
The special offer shipping and handling charges will be reflected in your final order total.

Checks

One box ships via U.S. Postal Service. Allow approximately 15 to 20 business days for delivery (includes up to 5 business days for order processing). Two or more boxes ship via UPS Ground. Allow approximately 10 to 15 business days for delivery (includes up to 5 business days for order processing). If you require 2-Day or Next-Day shipping, please call us at 1-800-458-7999. Please note: all check orders are subject to verification.

Rolled Address Labels

Personalized labels are shipped separately via U.S. Postal Service. Allow approximately 14 to 28 business days for delivery
(includes up to 5 business days for order processing).

Standard Shipping & Handling Charges

PLEASE NOTE: Delivery charges are based on calculating the merchandise total BEFORE discounts.
Order Amount Shipping Charge
Up to $10 $7.99
$10.01-$20 $9.99
$20.01-$30 $11.99
$30.01-$40 $14.99
$40.01-$50 $16.99
$50.01-$60 $18.99
$60.01-$75 $21.99
$75.01 - $90 $24.99
$90.01-$105 $27.99
$105.01 - $999 $31.99

NOTE:

Shipping and handling fees are based on your merchandise total and may be subject to change.
Additional fuel surcharges may apply.

SALES TAX

ORDERING FROM COLORADO, state and local taxes will be charged automatically on the merchandise plus shipping and handling charges.