Customer Service

Special Shipping Offers
To take advantage of special shipping and handling offers in our catalogs, please enter the six-digit promotion code from the back of the catalog. The special offer shipping and handling charges will be reflected in your final order total.

Standard Delivery*
Please allow 10-14 days for delivery of all available products. Allow extra time for delivery to Alaska, Hawaii, U.S. possessions and territories, and APO/FPOs. See charges below.

Standard Shipping & Handling Charges
Up to $10:
$4.99
$10.01-$25:
$6.99
$25.01-$35:
$8.99
$35.01-$50:
$9.99
$50.01-$65:
$10.99
$65.01-$85:
$11.99
$85.01-$100:
$13.99
$100.01+:
$16.99

*Add $3.99 Shipping & Handling for each additional shipping address
*Backorders are shipped Standard. Allow extra time for delivery outside the 48 contiguous states, rural addresses, and for products that the description states are shipped separately.
*All delivery times are for in-stock products only.

If you require 2nd Day delivery, please call us at 1-800-458-7999

Holiday Ordering
Please refer to the guide below for holiday ordering cutoff dates.

2009 HOLIDAY ORDER CUT-OFF DATES
Delivery Methods and Times Rate Cut-Off Dates
for Upcoming Holidays
Standard Delivery* See Shipping Chart Above Halloween
Thanksgiving

10/20 by 1pm ET
11/13 by 1pm ET

NEED IT IN A HURRY?
2-Day Delivery**

$12 per address
PHONE ORDERS ONLY
Halloween
Thanksgiving

10/28 by 1pm ET
11/23 by 1pm ET

NEED IT EVEN FASTER?
Next-Day Delivery**

$19 per address
PHONE ORDERS ONLY

Halloween
Thanksgiving

10/29 by 1pm ET
11/24 by 1pm ET