FAQs - Colorful Images

Customer Service

Click on one of the questions below to see its answer.

Ordering and Shipping

	1.		Can I check the status of my order?

	2.		Can I ship my order to another address or multiple addresses?

	3.		How fast will I get my order and how much will it cost?

	4.		How long do items remain in my shopping cart?

	5.		In the catalog, a special price is offered when I buy two or more label sets. Does that apply online?

	6.		Is online shopping safe?

	7.		What if I want to fax you my order or send it in the mail?

	8.		What is your return policy?

	9.		Which credit cards are accepted?

Product

	1.		What happens if I purchase an item and the price is incorrectly listed in your Web store?

	2.		What sizes are your small, medium, and large? Do you offer larger sizes?

Ordering Checks

	1.		Can I have my phone number and driver's license printed on my personal checks?

	2.		How can I be sure my checks are safe to use?

	3.		How do I reorder personal checks?

	4.		I've always had a custom message by my signature - it says, "Money talks; mine says goodbye." Can I still have that if I order personalized checks from you?

	5.		Is it OK to use personal checks I don't get from my bank?

	6.		My bank just gave me a new account number. Can I still order personal checks online?

	7.		Personal Check Quantities

	8.		What is the Shipping Time for Checks

	9.		What is the difference between single and duplicate personal checks?

	10.		What security features are on your custom checks?

	11.		Why am I charged 1.50 when ordering personal checks by phone?

	12.		Will you start my personalized checks with the number I want, or do I have to start with 1001?

Personalization

	1.		How much does personalization cost?

	2.		What characters are allowed in personalization?

	3.		Which products can I personalize?

SmartBuy™ Savings Club

	1.		I am a Preferred Customer Club Member now. What does this mean for me?

	2.		I am already a SmartBuy™ Savings Club Member now. How do I get my discounts online?

	3.		What is the SmartBuy™ Savings Club and what are the benefits of joining?

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