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Customer Service

Click on one of the questions below to see its answer.

Ordering and Shipping

	1.		Can I check the status of my order?

	2.		Can I ship my order to another address or multiple addresses?

	3.		How fast will I get my order and how much will it cost?

	4.		How long do items remain in my shopping cart?

	5.		In the catalog, a special price is offered when I buy two or more label sets. Does that apply online?

	6.		Is online shopping safe?

	7.		What if I want to fax you my order or send it in the mail?

	8.		What is your return policy?

	9.		Which credit cards are accepted?

Product

	1.		What sizes are your small, medium, and large? Do you offer larger sizes?

Check Ordering

	1.		Can I have my phone number and driver's license printed on my checks?

	2.		I've always had a custom message by my signature - it says, "Money talks; mine says goodbye." Can I still have that if I order checks from you?

	3.		Is it OK to use checks I don't get from my bank?

	4.		My bank just gave me a new account number. Can I still order on-line?

	5.		What is the difference between single and duplicate checks?

	6.		What security features are on your checks?

	7.		Will you start my checks with the number I want, or do I have to start with 1001?

	8.		Your website asks for an ABA fraction. What is that?

Personalization

	1.		How much does personalization cost?

	2.		What characters are allowed in personalization?

	3.		Which products can I personalize?

Preferred Customer Club

	1.		I am already a member of the Preferred Customer Club. How do I get my discounts online?

	2.		What is the Preferred Customer Club and what are the benefits of joining?

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